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TypeError: 'normalizedRecords'?


I was trying to deposit a manuscript but this Error is showing up: TypeError: Cannot read property ‘normalizedRecords’ of undefined.

Is anyone familiar with it? I can’t seem to find what’s wrong :confused:

Captura de Tela 2020-04-14 às 20.40.27


Hi @marina,

I received this type of error in last year but @ifarley corrected it.
Thanks to Crossref support staff for timely help.


Hi @marina. I’m happy to help. What is your username and/or DOI prefix, so I can take a closer look at what might be causing this error?

Thanks in advance,

Hey! Thanks for the replies!

@ifarley of course! The username is ‘psico’ :slightly_smiling_face:

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The problem here @marina is that you have entered the same ORCID iD for two of your contributors. It looks like the 2nd and 3rd author on the DOI have the same ORCID iD entered. Please review and correct the error. Once you do, you will be able to register this DOI.

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Oh :woman_facepalming:

I can’t believe I didn’t notice that… Anyways, already fixed it!

Thank you so much, @ifarley!


I’m always happy to help, @marina. Glad you were able to get it fixed!

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