today my colleagues uploaded the xml file containing the metadata. Following this action, by email .we have received the Crossref feedback that the registration was fine:
The email sender is firstname.lastname@example.org instead of email@example.com as usual.
The DOI resolver reports that this DOI doesn’t exist. The Crossref xml parser reports the xml file is well formatted.
I have noted that the firstname.lastname@example.org is uncommon, while the submission ID is 1432886545 while today in Crossref the submission ID is around 1519228734 (this is an id of another DOI that has been registered with success ).
Why do we receive a message about a DOI registered with success while it is not. Where is the issue and why the email sender is email@example.com. Can we ingest the same xml metadata file?